Work skills and a bit of personal history

 
A woman in sunglasses and blue jacket taking a selfie as a woman in the distance wearing a pink raincoat has ridden a bike into a ditch. The clouds and bike path are gray, with the ocean in the background

Personal skill: bike riding — Skill Level: Champion level expert

Photo: the Aran Islands, Inis Óirr. I’m the one in the ditch.

soft skills

  • leadership

  • adaptable

  • intuitive, with good judgement

  • influences partners and vendors

  • creative

  • innovative

  • collaborative

  • strong integrity

  • social impact

  • sustainability

  • humor

  • pattern recognition, leading to risk aversion

hard skills

  • production

  • broadcast

  • live-streaming

  • program owner

  • product owner

  • customer experience

  • strategic direction / strategy

  • reporting, analysis

  • internal/external communications

  • resource allocation

  • large scale implementation

  • change management

 

she’s done what?

  • Created the first on-screen accessibility-inclusion program that featured Deaf American Sign Language (ASL) Performance Interpreters on 15+ live music performances on Amazon Prime Video

  • Produced ASL feed, created frameworks for broader inclusion and growth into additional verticals (Live, VOD, Music, Sports, etc.), and expanded program in Year 2

  • Nominated for an all-Amazon award for ASL program and DEIA-related work

  • Developed Content Strategy for Video on Demand content; defined project scope, yielded 2,000% YoY viewership increase

  • Owned Content Ops (producer) for 45+ live music events on Prime Video in under 18 months

  • Owned Live Operations (technical producer) for over 87MM viewing hours of live sports in under 2 years

  • Reduced Operational Requirements and headcount support by 275 hours and -2 headcount YoY to support scaling

 

wait, there’s more!?

  • Identified, assessed 70+ Green Team members on sustainability and social impact initiatives

    • Used data analytics to develop work-groups and increase engagement in 1,000-person office

    • Expanded to 7 global offices; setting branding consistency and sustainability priorities, reaching 50,000+ employees

  • Managed customer experience for $38M in Fortune 1000 accounts

  • Implemented complex, global, 50-site multi-layer technology upgrade

  • Led a non-performing technical team to achieve 100% physical audit scores for 3 years through efficiency training

  • Created operations training program which was adopted as framework for Fortune 5 company-wide program

  • Decreased program creation and implementation from 9 months to 11 weeks, while adding 2 new consecutive programs

  • Created global marketing campaign for original iPhone launch “The Apple Store, included in every iPhone”

A black and tan Shepherd mix dog, smiling at the camera while out on a rock jetty, with a blue, cloud-dusted sky, white lighthouse and a few buildings in the far distance

Personal skill: dog spoiler — Skill Level: extreme expert

Photo: Sarge, the best dog in the history of dogs, at the Scituate Lighthouse

woman sitting in a green car with sunglasses and a hat on, holding a brown puppy who has his head and front paws resting out of the car, looking ahead

Personal skill: dog photography — Skill level: 10/10

Photo: Rupert, my ‘nephew’ puppy, on his first day at the beach

I think it’s very important — no matter what you may do professionally — to keep alive some of the healthy interests of your youth.

Children’s play is not just kids’ stuff. Children’s play is rather the stuff of most future inventions.

- Mister Rogers